Privacy Policy – Tolcketna Kennels
Effective Date: 31-08-2025
At Tolcketna Kennels, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information from visitors to our website and those who contact us regarding puppies, litters, or services.
1. Information We Collect
We collect information to provide you with high-quality service and ensure a safe browsing experience.
1.1 Personal Information You Provide
- Name, email address, phone number, and location submitted via WhatsForm or other enquiry forms.
- Messages, feedback, and preferences you share when contacting us.
1.2 Information Collected Automatically
- Browser type, device type, IP address, pages visited, and interaction data through Google Analytics and other tracking tools.
- Cookies and similar technologies that enhance website functionality and performance.
2. How We Use Your Information
We use personal information responsibly for purposes including:
- Responding to enquiries about puppies for sale in South Africa.
- Communicating updates about available litters, upcoming litters, and kennel news.
- Improving website functionality, performance, and user experience.
- Complying with legal obligations.
- Managing our business operations and maintaining accurate records.
We do not sell or trade personal information to third parties.
3. Cookies & Tracking Technologies
- Our website uses cookies and similar technologies to enhance browsing, remember preferences, and collect anonymized analytics data.
- We use Google Analytics to monitor traffic and improve user experience.
- You can disable cookies in your browser, but some website features may not function correctly.
4. How We Share Your Information
We share personal information only in limited circumstances:
- With trusted service providers who assist in website operations, analytics, or communications.
- When required by law, legal processes, or regulatory authorities.
- In the event of a business merger or acquisition, only for continuity purposes.
We do not share your information for marketing purposes with unrelated third parties.
5. Data Security & Retention
- We implement robust technical and organizational measures to protect personal information from unauthorized access, loss, or misuse.
- Personal information is retained only as long as necessary to fulfill business, legal, or contractual obligations.
6. Your Privacy Rights
You have the right to:
- Access your personal information that we hold.
- Correct or update inaccurate or incomplete data.
- Request deletion or restriction of processing.
- Withdraw consent for data processing where applicable.
- Learn how your information is used, shared, and stored.
To exercise your rights, please contact us using the details below.
7. Children’s Privacy
Our services and website are not intended for children under 18. We do not knowingly collect personal information from children. If you believe that a child has submitted information, please contact us to delete it.
8. Third-Party Services & Links
Our website may include links or integrations with third-party services (e.g., social media platforms, marketplaces, analytics tools). We are not responsible for their privacy practices, and we encourage users to review their privacy policies.
9. Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in laws, technologies, or services.
- Updates will be posted on this page with a revised “Effective Date.”
- Significant changes affecting user rights will be communicated where feasible.
10. Contact Us
For questions or concerns about this Privacy Policy, or to exercise your privacy rights:
Tolcketna Kennels
📍 Welkom, Free State, South Africa
📧 Email: [email protected]
📞 Phone: 082-564-6865